waitstaff

A couple of week's ago I was at one of San Francisco's most well-regarded and popular restaurants. While I enjoyed the overall experience — the food was divine, the waitstaff friendly, the location hip — I couldn't get over one thing. As illustrated by the picture above, the food arrived at our table before the drinks! This is one of my restaurant pet peeves: I can't stand it when food comes before drinks. You order the drinks before the food, so it's not logical for the food to appear first.

Now that I've confessed mine, I want to hear about your restaurant pet peeves. Whether it's an overbearing waiter or uncleared plates, do tell: what drives you absolutely nuts when dining out?

A restaurant in Nuremberg, Germany has figured out a way to eliminate bad service forever. How'd they do it? Simple, they eliminated service completely. At the bistro 's Baggers, which is now the first sit-down restaurant in the world without waiters, the waitstaff has been replaced by a fully automated ordering system. Each table has been connected to the kitchen via metal rails and meals are ordered via a touch-screen at each table.

Customers' orders are registered upstairs in the kitchen and a computer in the cellar keeps track of supply stocks. The system also calculates the likely delivery times for drinks and meals at every table and keeps customers informed.

What I want to know is what happens when the computers crash, and how do you get a refill, or send something back?

Source: Spiegel International