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Would You Eat This Wise Guy Burger?

YumSugar — Tue, 22 Sep 2009 05:50:04 -0700

If the world's largest burger wasn't too much for you, maybe you can appreciate the newest addition to the burgerverse. Grub Street reports that casual chain Red Robin has created a breakthrough called the Wise Guy Burger, which consists of a burger patty, marinara sauce, pepperoni slices, peppers, tomatoes, and yes, mozzarella sticks. Although they say it "just seems wrong" to go there, as a lover of The Palin sandwich at Ike's, I must respectfully disagree. Is it something you'd try?

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Denny's Strives to Hit the Late-Night Sweet Spot

YumSugar — Wed, 01 Jul 2009 15:00:36 -0700

2009 has been a rough year for casual dining, with many restaurant chains struggling to stay afloat. The solution proposed at Denny's? Become friends with the cool kids. Denny's, a 24-hour eating establishment with a reputation as a family road trip pit stop, is attempting to transform itself into an all-night hotspot for young adults.

With the onset of its Allnighter program last year, Denny's began its metamorphosis into a night-owl oasis, blasting rock and country from the hours of 10 p.m. to 5 a.m. The company also started offering a Rockstar menu at night, hawking dishes like burritos designed by Good Charlotte and a country-fried steak combo created by Rascal Flatts.

The payoff has been meager with late night traffic increasing by only 5 percent. Still, the chain continues to promote its newly-minted image to college campuses, in hopes that schools will consider changing the names of existing locations to "Allnighter" and offer the restaurant's Rockstar menu. I haven't hit up a Denny's since my last road trip, but I'm curious to know if any of you have checked it out. Does the new late-night Denny's lounge seem to have an edge on the competition?

Photo by sun dazed

Jamba Juice Goes Beyond Smoothies, Debuts Food

YumSugar — Mon, 15 Jun 2009 12:50:36 -0700

Starbucks isn't the only beverage chain looking to regain its footing: Jamba Juice is also struggling to get its mojo back. In addition to its recently introduced oatmeal and licensed supermarket products, the smoothie giant will also unveil a new menu of food items.

Jamba's new menu will contain food items such as wraps, salads, and flatbreads, and will debut next week in California, with stores in the rest of the country following over the year.

The ready-made wraps include Asian-Style Chicken, Chimichurri Chicken, Gobble'licious Turkey, Greek Goddess, and Grains and Greens for vegans, and two salads, Caesar the Day, and Couscous Produce. All wraps and salads will retail at $5.50.

In addition, Jamba is also installing turbo ovens in stores for new baked-to-order California Flatbreads, which will come in four flavors: Four Cheesy ($3.50), Smokehouse Chicken, Tomo Artichoko, and MediterraneYum ($3.75). The company is also adding iced tea beverages and fruit-tea infusions in exotic flavors like prickly pear, passion fruit, and pomegranate. All will be made without high-fructose corn syrup or artificial flavors.

In times when money's tight and people are more health conscious than ever, smoothies have seemingly fallen by the wayside. Because they're not filling enough - yet often have the calories - to be a meal, these fruity frosties have never played a part in my everyday routine. While it's a risky move for the chain, I could see how its on-the-go options might be appealing. Would you buy food at Jamba Juice?

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One Million Customers Double-Charged at Starbucks

YumSugar — Wed, 10 Jun 2009 09:00:18 -0700

Starbucks recently lowered some prices on its drink menu, but now the chain is making headlines for just the opposite - double-charging customers for their purchases. On Friday, May 22, and half of Saturday, May 23, the coffee chain unknowingly double-charged a million customers in 7,000 stores for their debit and credit card purchases. Starbucks explained that most of its customers never noticed the "settlement processing error" - although consumers' receipts indicated the correct amount had been deducted, later twice that figure was taken out of the buyers' accounts when stores settled the transactions at the end of the day. Starbucks is hoping to reassure its patrons that the problem has been resolved. "As soon as we noticed the error, we had it fixed right away," a spokesperson for the company said. If you're concerned you were affected by this error, Starbucks is recommending that you contact its customer service department. Since I visit Starbucks daily, I'm checking my bank statement to make sure I wasn't charged double. Were you affected by this? Are you surprised that an error of this scale could occur within a company as large as Starbucks?

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Starbucks Aims to Be Healthier, Greener

YumSugar — Fri, 05 Jun 2009 03:30:47 -0700

America's largest coffee chain has decided to jump-start its own eco-friendly food revolution: Earlier this week, Starbucks announced it would be rolling out a new food menu on June 30 as part of its "Real Food. Simply Delicious" campaign. And yesterday, the chain said it would install new water faucets in its stores as part of an environmental initiative.

The company is reworking 90 percent of its baked goods, and eliminating high-fructose corn syrup, artificial flavors, and food coloring from its products. Starbucks is also removing preservatives from items whenever possible, attempting to mimic the number of ingredients used in homemade baked goods. In addition, this Summer the coffee titan will test the viability of a Frappuccino formula that appeals to health-conscious consumers, and the chain will begin selling salads. Despite premium prices of natural ingredients, the company maintains these changes will not affect prices on its food menu.

Yesterday, Starbucks also revealed a plan to install new water faucets that meter out water across all US stores by September, a change that could save each café up to 150 gallons of water a day. It hopes to expand this green initiative internationally by Fall.

The coffee company continues to make frantic changes in hopes of reviving sales. I'm skeptical about whether these strategies will truly spark sales - since things like instant coffee, ciabatta-bread sandwiches, and value meals really haven't. Still, I'll admit I hope that health-conscious Frappuccino comes to market. What do you think of these changes?

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While Casual Chains Drop Prices, Fast Food Trades Up

YumSugar — Fri, 01 May 2009 08:00:37 -0700

Regardless of its location, price point, or popularity, no restaurant has remained untouched by the deteriorating economy. While many high-end restaurants have made adjustments, some of the most drastic changes taking place are happening between fast and casual food chains.

Casual restaurant chains such as Applebee's, Chili's, and TGI Friday's have desperately tried to keep sales steady with bargain deals. Applebee's started the trend by appealing to cash-strapped diners with a limited-time offer for a large appetizer with two entrees for just $20. Chili's joined in soon after with a "ten under $7" value menu. Earlier this week, TGI Friday's slashed the prices of all sandwiches and salads to a mere $5.Ironically enough, fast food chains have focused on premium items. Late last year, Burger King aimed to go higher-end with a new line of ribs, and this August, McDonald's is coming out with a one-third-pound Angus beef burger that's priced at $3.99. The number one fast food chain has also been selling specialty coffee drinks at its McCafé stores.

As both segments expand their food offerings, the casual chain and fast food sectors have become somewhat redundant. Have you frequented more fast food or casual chains lately? Which do you think has a better business model?

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Burger King Goes High-End

YumSugar — Tue, 18 Nov 2008 11:15:01 -0800

Number two fast food chain Burger King has been testing a new line of premium items. This includes ribs and thicker burgers, made with grills, batch broilers, and other costly new kitchen equipment.

The fast food chain's decision to move in the direction of higher-price items comes at a time when the casual restaurant industry is struggling. National chains have seen declining sales across the board; Burger King is hoping to capitalize on the industry's market share.

CEO John Chidsey said he wouldn't elaborate further "because some things are still under wraps," but the chain's gourmet menu items could be advertised as soon as next Summer.

Still, Burger King has no plans to lose its value menu. "We work the value for the money equation on both ends of our menu," said Russ Klein, Burger King's president of global strategy.

Does Burger King's new strategy surprise you? Do you think the corporation will manage to draw business away from the casual restaurant business?

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Red Lobster Adding Wood Grills in Attempt to Revive Sales

YumSugar — Thu, 06 Nov 2008 03:00:35 -0800

Darden Restaurants announced that beginning next week, it will install wood-fired grills in all 680 Red Lobster restaurants.

The company has been testing the wood-grilled menu for over a year, and will train 3,500 employees on the grills. New items will be going on the menu, such as wood-grilled lobster, wood-grilled sirloin and shrimp, and wood-grilled fish. According to the chain's president, Kim Lopdrup:

This is the most comprehensive culinary and menu change in Red Lobster's history. Wood-fired grilling introduces our guests to a whole new way to enjoy seafood.

Red Lobster's announcement to add these costly new grills comes at a time when the casual restaurant chain industry has stumbled. Chains such as Bennigan's, Steak & Ale, Ponderosa, and Bonanza have all filed for bankruptcy protection in the past year. Do the wood-grilled menu items sound appetizing to you, and will they be enough to turn Red Lobster around?

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Bennigan's and Steak & Ale: Back From the Dead?

YumSugar — Fri, 24 Oct 2008 03:00:40 -0700

Two months ago, we reported the end of restaurant chains Bennigan's and Steak & Ale. Well, we've just learned that they're coming back to life! Private equity firm Atalaya is buying the two brands and their trademarks. It will partner with the Bennigan's franchises still standing to grow business, as well as try to reopen company-owned Bennigan's locations that closed after the bankruptcy.
The Steak & Ale brand closed in its entirety during bankruptcy, but Atalaya intends to leave the option open in the future for franchisees to open independently-operated Steak & Ale restaurants.

According to Atalaya managing director Joel Holsinger, the key to success this time around will be the new menu that's being developed: it will focus on quick pub fare, such as sandwiches, burgers, onion rings, and booze.

While I haven't been to a Bennigan's or Steak & Ale in years, some of you must be excited to hear about your Bennigan's potentially reopening. Do you think the menu overhaul will make the chain profitable again?

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Match the Tagline to the Restaurant Chain!

YumSugar — Wed, 06 Aug 2008 05:30:15 -0700

With all of the recent happenings in the chain-restaurant world, I decided to put together a quiz for you. How much do you know about national restaurant chains and their advertising slogans? Take my quiz to find out! I'll give you a slogan, and you choose which chain it advertises.

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Take the quiz